Terming as “unsatisfac tory“ the current pace of taxpayers' grievance redressal process, the CBDT has asked the Income Tax department to resolve these complaints within a maximum period of two months. In a urgent missive to all regional heads of department, Central Board of Direct Taxes Chairperson Atulesh Jindal has sought a quick resolution of these complaints as it is a key area being monitored by the government, with PM Narendra Modi pulling up the department on this front during a meeting last year. Recently, similar directives were issued to the Customs and Central Excise departments working under the Central Board of Excise and Customs. The CBDT boss has asked the tax department officials to take up this job “on priority“. and report back on its compliance.
The Economic Times, New Delhi, 8th Feb. 2016
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