Governor Sanjay Malhotra on Wednesday asked the Reserve Bank staff to persist with regulatory calibrations and sharpen supervision in the new year.In his annual message to staffers, Malhotra said customer centricity and financial inclusion "must remain at the heart” of the central bank's work. “We must persist with strengthening the monetary policy framework, sharpening supervision, calibrating regulation, deepening financial markets, and improving payments and currency management,” Malhotra said in the message.The RBI staff must sharpen their knowledge, enhance their analytical capabilities, embrace technology, and continuously make improvements in processes, he added.Malhotra, a career bureaucrat who recently completed a year at the helm of the RBI, told the staff that their responsibilities will continue to expand in the new year, which will be marked by a rapidly evolving economic and financial landscape shaped by technological change, geoeconomic shifts, and rising publ...