Policyholders could be left in the lurch when insurance companies discontinue their plans. Policies are withdrawn either because of changes in regulations or introduction of new policy schemes by insurers. Recently, the Insurance Regulatory and Development Authority of India (Irdai) banned life insurance companies from selling indemnity- based health insurance products. Almost all life insurance companies —HDFC Life Insurance, Reliance Life Insurance and IndiaFirst Life Insurance — have indemnity mediclaim plans wherein the policyholders are reimbursed according to the hospital bills. The insurers will now have to withdraw these plans. “Existing policyholders, however, will continue to enjoy the benefits of the policy till the end of the term,” says R M Vishakha, MD & CEO, IndiaFirst Life Insurance. Many policyholders may worry that they would face problems with servicing as the insurers will no longer focus on health product. “They shouldn’t have any such apprehensions, as r...