Skip to main content

Trai Floats Paper Seeking Views on Consumer Issues

By
Kolkata:
Our Bureau

Feedback sought on consumer problems in case of termination of telecom services
The telecom regulator has floated a new discussion paper seeking clarity on issues faced by consumers, typically, when operators need to switch off networks due to changes in licencing rules, discontinuation of a particular mobile technology or even the advent of spectrum trading.

In a consultation paper issued Wednesday, the Telecom Regulatory Authority of India (Trai) has sought views from stakeholders on whether the notice period to subscribers in case of a services closure needs to be enhanced from 30 days to 60 days to give customers enough time to use up their talktime balance.

It has also sought views on whether a telco needs to give such 60 days advance notice to customers, the telecom department (DoT) and Trai if it is selling airwaves in a particular circle and shutting down operations.

The regulator has also sought industry feedback on whether a telco migrating customers to a newer mobile technology should offer them tariff protection and carry-over of unused talk-time balance. “The Authority, suo-motu, decided to examine these issues through a consultation paper as there have been cases where due to changes in policy of assignment of licence, trading of spectrum or upgradation of a (mobile) technology, there has been discontinuity of services to subscribers,“ the Trai said.

The sector regulator has also invited suggestions from telcos on the ideal mode of communicating a services closure to subscribers.

This apart, Trai has sought industry views on whether there is a need to tweak licensing regulations for telcos who have liberalised airwaves originally acquired through the administrative route.Liberalising has to do with paying the market price for airwaves that were originally allotted and not auctioned. Trai has also sought stakeholder suggestions on how much time customers should be given to port out, post-closure of commercial services by a telco.


1ST DECEMBER 2016,THE ECONOMIC TIMES , NEW DELHI.

Comments

Post a Comment

Popular posts from this blog

Credit card spending growth declines on RBI gaze, stress build-up

By
  Credit card spends have further slowed down to 16.6 per cent in the current financial year (FY25), following the Reserve Bank of India’s tightening of unsecured lending norms and rising delinquencies, and increased stress in the portfolio.Typically, during the festival season (September–December), credit card spends peak as several credit card-issuing banks offer discounts and cashbacks on e-commerce and other platforms. This is a reversal of trend in the past three financial years stretching to FY21 due to RBI’s restrictions.In the previous financial year (FY24), credit card spends rose by 27.8 per cent, but were low compared to FY23 which surged by 47.5 per cent. In FY22, the spending increased 54.1 per cent, according to data compiled by Macquarie Research.ICICI Bank recorded 4.4 per cent gross credit losses in its FY24 credit card portfolio as against 3.2 per cent year-on-year. SBI Cards’ credit losses in the segment stood at 7.4 per cent in FY24 and 6.2 per cent in FY23, the...
Post a Comment
Read more

SFBs should be vigilant, proactive to mitigate risks: RBI deputy guv

By
  The Reserve Bank of India’s Deputy Governor Swaminathan J on Friday instructed the directors of small finance banks (SFBs) to be vigilant and proactive in identifying emerging risks in the sector.Speaking at a conference for directors on the boards of SFBs, Swaminathan highlighted the role of governance in guiding SFBs towards sustainable growth with stability. He also emphasised the importance of sustainable business models.Additionally, he highlighted the need for strengthening cybersecurity to protect the entities against digital threats and urged for a stronger focus on financial inclusion, customer service, and grievance redressal to ensure a broader reach of banking services.Executive Directors S C Murmu, Rohit Jain, and R L K Rao, along with other senior officials representing the Supervision, Regulation, and Enforcement Departments of the RBI, also participated in the conference.   -  Business Standard  30 th  September, 2024
Post a Comment
Read more

Brigade Hotel Ventures files draft papers with Sebi for Rs 900 crore IPO

By
  Brigade Hotel Ventures Ltd, owner and developer of hotels in South India, has filed draft papers with capital markets regulator Sebi to raise Rs 900 crore through an initial public offering (IPO).The proposed IPO is entirely a fresh issue of equity shares with no Offer-for-Sale (OFS) component, according to the draft red herring prospectus (DRHP).Proceeds from the issue to the tune of Rs 481 crore will go towards payment of debt, Rs 412 crore will be allocated to the company and Rs 69 crore to its material subsidiary, SRP Prosperita Hotel Ventures Ltd.Additionally, Rs 107.52 crore will be used to purchase an undivided share of land from the Promoter, BEL, and the remaining funds will support acquisitions, other strategic initiatives, and general corporate purposes.The company may raise up to Rs 180 crore through a Pre-IPO Placement.   If the placement is undertaken, the issue size will be reduced.Brigade Hotel Ventures Ltd is a wholly-owned subsidiary of Brigade Enterprises ...
Post a Comment
Read more