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India’s tech prowess at play, as tax e- filing hits record high

On Aug 28- 31, anaverage of 1.5mn e- filed tax returns a day, against IRCTC’s daily average bookings of 600,000 & Flipkart’s 100,000


India’s information technology prowess has been vindicated. On an average, 1.5 million people e- filed their tax returns everyday, during the last four days of August, much more than the combined daily average bookings of the Indian Railway Catering and Tourism Corporation ( 600,000) and Flipkart ( 100,000).

On August 30 and 31, 1,5002,000 e- filings were recorded every minute, going up to 3,000 at the peak. According to officials at the income tax department’s central processing centre ( CPC) here, where teams from Tata Consultancy Services ( TCS) and Infosys are collocated with tax officials, there were 18.4 million e- filings of income tax returns as of August 31, 15 per cent higher than a year ago.

While TCS manages the e- filing portal, Infosys manages the CPC.

“We had almost 6.5 million hits on the site on August 31. The number of returns filed on non- peak days was a few thousand. This crosses 200,000 10 days prior to due dates. But the system has been designed to handle three- four million returns a day,” said an official, on condition of anonymity.

“We are pleased with the growth in volume this year,” said Tanmoy Chakrabarty, vice- president and global head of government business at TCS. “ This enthusiasm of taxpayers is contributing to India becoming more digital,” he added.

In 2012, TCS took charge of managing the e- filing services from Hewlett- Packard, after winning afive- year contract from the Central Board of Direct Taxes. The company manages the service end- to- end, from providing infrastructure and connectivity to building the applications.

I- T returns as of August 31 e- filing of returns over the previous year on the e- filing portal on August 31 each day on an average, during the last four days of August 3,000 e- filings recorded every minute during the peak period |Taxpayers were seen spending more time on the portal for e- verification |The e- filing portal has been managed by Tata Consultancy Services since 2012, after it bagged a five- year contract |Infosys manages the central processing centre of the I- T dept.


Business Standard, New Delhi, 04 September 2015

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