ePayment Cos Want KYC Norms Eased for Now Write to Reserve Bank to delay implementation of its stringent customer verification rules The digital payments industry has written to the Reserve Bank of India to delay implementation of its stringent customer verification rules until mobile wallet providers are allowed to access the Aadhaar database for user authentication, said three people aware of the matter. “The (prepaid payments instrument) industry is in a precarious situation right now and therefore we request you to keep the (know-your-customer) regulations in abeyance till the time these concerns are resolved,” Payments Council of India (PCI) wrote in a letter to RBI, which ET has reviewed. The industry body said payment companies would be committed to the KYC guidelines once they receive global authentication agency (AUA) licences that will enable them to authenticate customers using Aadhaar. RBI did not respond to ET’s queries on if and how it plans to resolve the industr